Terms & Conditions

All players must be registered in the RHA Player Management System to secure a spot for any RHA Hockey Academy service.
Players must provide accurate information regarding their level and age group during registration. Providing false information may result in the cancellation of participation without a refund.
Online registration is mandatory for all RHA services. No participation is allowed without prior registration.

Your participation is confirmed via email, text message, or phone call.
Any outstanding monetary issues (e.g., cancellation fees, unpaid program charges) must be settled before a player is allowed on the ice, unless otherwise approved by the Head Instructor or Program Coordinator.

Refund Requests: If a refund is requested, a $50 administration fee will be deducted from the refunded amount.
No Refunds Within 2 Weeks: Refunds will not be available within 14 days of the camp start date.
Finding a Replacement: If a refund is requested within 2 weeks of the camp start date, the player may find a replacement. However, the replacement must:
- Match the required age group and skill level
- Be approved by RHA staff before finalizing the transfer

Please Note: Credits are only provided if a replacement is found. Credits are not available for missed camp dates due to illness, scheduling conflicts, or personal reasons.
RHA Assistance in Finding a Replacement: RHA Hockey Academy will attempt to find a replacement from its waiting list or other inquiries. If a replacement is successfully found, a credit will be issued.
The credit must be used by the end of the each summer camp season.
If the credit is issued during the last week of the camp, it will be transferred to a weekly skills program and must be used by the end of the calendar year.

If you are unable to attend, you may transfer your spot to another player. The replacement player must have comparable abilities and meet the program requirements.
If you are unable to attend and cannot find a replacement but provide at least 24 hours’ notice, a 30% cancellation fee will apply.
Sessions missed with less than 24 hours’ notice or without notification will be charged the full session fee.

If you are unable to attend a confirmed weekly skills clinic and provide at least 24 hours’ notice, RHA will attempt to fill your spot.
If RHA is unable to find a replacement, the full session fee is required.

RHA Hockey Academy has a non-refund policy for services unless stated otherwise.
Skate credits may be issued for missed sessions under exceptional circumstances (e.g., medical reasons, with a doctor’s note).
Issued credits are non-transferable and valid for two (2) months from the issue date.

No video recording or photography of any equipment, programs, sessions, participants, or instructors is permitted without authorization from RHA Hockey Academy.
Violation of this rule will result in immediate expulsion from all RHA events.

Participation cannot be shared between multiple players under any circumstances.
Players who fail to comply with RHA policies may be removed from programs without a refund.

Thank you for understanding and supporting RHA Hockey Academy. We look forward to helping you elevate your game!

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